Customer Reviews
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Cipriani Remodeling Solutions Reviews
Additions • Kitchens • Bathrooms • & More
We are very fortunate to have worked with many great families since we started our remodeling company in 1978. Every homeowner gets our full care and attention during their remodeling project, which has given us our stellar reputation and so many fantastic reviews.
We love hearing from the families we’ve helped. What do they have to say about our remodeling services? We are glad you asked.
If we did a project for you in the past we would love to get your review – just click a link below.
Russ Doyle
Russ tells us about his experience with Krista McLaverty and the team during his home addition project in Vineland, NJ.
Amy & Patrick
Amy & Patrick had their dreams stolen by another contractor, until we came and rescued their renovation.
Mitch & Cecilia
Mitch talks about his Cherry Hill, NJ kitchen remodeling experience. “I’ve never seen a company so detail-oriented.”
Mike & Loretta
Mike & Loretta describe their experience with their bathroom remodeling in Mt. Laurel, NJ. “Everybody was incredibly professional and respectful.”
Simon & Emilie
Simon & Emilie talk about our attention to detail on their home addition in Mullica Hill.
Scott Tanker
Scott interviews Jay & Cindy Cipriani on this segment of Breakfast With The Boss.
WATCH Now
Kelly Neal
04:18 01 Dec 20
Using Cipriani for our home remodel was one of the best decisions we made! The team was honest, professional and outstanding in their craft! Dan listened to what we really wanted and offered exactly what we needed to make the most of our space! Chris was our project manager. He was easy to work with and genuinely cared about the work he did in our home. We are thrilled with the outcome and highly recommend to anyone looking for quality work on their home.
Giovanna Boisvert
23:42 14 Jul 20
We recently worked with Dan on the design team and Chris as our project manager to remodel our hall bathroom. The whole experience was smooth, from beginning to end. Cipriani is a full service construction company that knows what they are doing because they have been in the business for over 40 years. The work is flawless and we are happy with the results - a bathroom to enjoy for many years to come.
Mike Longo
22:09 29 Jun 20
This is a great company. Ownership really cares about their people and it reflects in their team. My wife and I were tossing around the idea of an addition to our house and Dan was great. He took his time to go over everything with us and allowed us to ask a million and one questions. He spent a lot of time only to ultimately help us determine that this project may not have been the best decision for us at that time. We appreciate very much how he was more concerned with our needs than making a sale. When the time is right, we will be calling Cipriani and we highly recommend them.
Staci Ferraro
11:11 04 Jun 20
Cipriani remodeled our kitchen during the COVID-19 pandemic. The project came in ahead of time and on budget. We absolutely love the results! It's a major transformation and upgrade. The design process with Anne Van de Rijn through the construction with Zak and the team was tremendous. Everyone was very professional and personable. I strongly recommend Cpriani Remodeling Solutions.
Kate Royds
16:13 13 Mar 20
We had a beautiful addition done by Cipriani in 2007. They were professional..kind..always cleaned up and no surprises. Accurate with price and timeframe. They literally made our home livable for our family of five. Thirteen years later we have had no problems and still love it. They are truly the best!
Jennifer Fishkin Levas
04:02 09 Mar 20
We chose Cipriani to do our kitchen remodel and we are so happy with our finished kitchen.
It is so important to feel comfortable with the company that is making a very drastic change to your house.
I loved our experience with Cipriani from start to finish. I fell in love with the designer, Anne, from our first meeting.
I felt she was so open to my ideas, and incorporated them into her design and drawings. She was looking out for us, and
kept us within the reins of our budget. She was honest and so dedicated to making this the kitchen of our dreams. I know she spent a great deal of time hunting for the reclaimed
wood that satisfied the rustic feel I was trying to achieve. These shelves came out gorgeous. Even in my most indecisive moments she was patient and always let me sleep on something even when I thought I made a decision. I feel like some customers might just ask the designer to pick
everything, others might want to do all the planning, I think I was kind of in between, and I felt so reassured to have my visions checked by a design professional. I did not want to mess up our kitchen.
Our project manager, Nick, was as reliable, considerate, and hard-working as they come. He did a wonderful job, and everything happened exactly as he said it would. He built us a gorgeous kitchen, provided a few good suggestions (like the air button for our garbage disposal!) and he was also great with our dog. We always apologized for how barky our dog was to him, but he never seemed to mind.
When we received our quote, admittedly, we thought the price was high. We had another quote for significantly less.
But we felt it was so important to have this done right and if we were going to make the investment, we better love it.
When Anne showed us the initial drawings and explained the process, we knew 2 things, it was going to be what we wanted, and it was going to be hassle-free. Overall, there were no hidden cost surprises, we didn't really have to do anything other than pick what we liked. And... the cost of our kitchen wound up within the initial range we were quoted. I feel like both representatives of Cipriani that we dealt with had a lot of pride in their company and its reputation. It showed in so many ways, and our family is so happy with the finished product.
It is so important to feel comfortable with the company that is making a very drastic change to your house.
I loved our experience with Cipriani from start to finish. I fell in love with the designer, Anne, from our first meeting.
I felt she was so open to my ideas, and incorporated them into her design and drawings. She was looking out for us, and
kept us within the reins of our budget. She was honest and so dedicated to making this the kitchen of our dreams. I know she spent a great deal of time hunting for the reclaimed
wood that satisfied the rustic feel I was trying to achieve. These shelves came out gorgeous. Even in my most indecisive moments she was patient and always let me sleep on something even when I thought I made a decision. I feel like some customers might just ask the designer to pick
everything, others might want to do all the planning, I think I was kind of in between, and I felt so reassured to have my visions checked by a design professional. I did not want to mess up our kitchen.
Our project manager, Nick, was as reliable, considerate, and hard-working as they come. He did a wonderful job, and everything happened exactly as he said it would. He built us a gorgeous kitchen, provided a few good suggestions (like the air button for our garbage disposal!) and he was also great with our dog. We always apologized for how barky our dog was to him, but he never seemed to mind.
When we received our quote, admittedly, we thought the price was high. We had another quote for significantly less.
But we felt it was so important to have this done right and if we were going to make the investment, we better love it.
When Anne showed us the initial drawings and explained the process, we knew 2 things, it was going to be what we wanted, and it was going to be hassle-free. Overall, there were no hidden cost surprises, we didn't really have to do anything other than pick what we liked. And... the cost of our kitchen wound up within the initial range we were quoted. I feel like both representatives of Cipriani that we dealt with had a lot of pride in their company and its reputation. It showed in so many ways, and our family is so happy with the finished product.
Jennifer L.
20:55 08 Mar 20
We chose Cipriani to do our kitchen remodel and we are so happy with our finished kitchen. It is so important to feel comfortable with the company that is...
Charles C
16:56 18 Jan 20
We recently had the pleasure of a bathroom and kitchen remodel by Cipriani builders. The experience was great from start to finish. Sue Faramelli was our consultant, who guided us through the process and too k the time to be certain that we were more than satisfied, even though it took extra effort sometimes to find exactly what we wanted. There was attention to every detail and then when work began, our project manager, Nick, could not have been better. He followed the posted schedule and always addressed our concerns along the way. We actually missed him when the job was done. So Sue and Nick were great as was the whole process starting and ending on schedule without a hitch despite 6 different rooms being involved. We strongly recommend their service.
Chyrll Gauntt
21:57 27 Sep 19
We recently used Ciprani for our kitchen remodel. Our project manager, TJ Taylor, was awesome. Even with a number of unexpected setbacks, he was able to quickly find solutions and keep the project moving forward. There was continued communications between Auckland members of or team so that things went as smoothly as possible. I would highly recommend Cipriani Remodeling Solutions and would use them again.
Chyrll Ryan Gauntt
14:57 27 Sep 19
We used Cipriani for our kitchen remodel. Our project manager, TJ Taylor was awesome. Even with a number of unexpected setbacks, he was able to quickly find solutions and keep the project moving forward. There was continued communications between all members of our team so things went as smoothly as possible. I highly recommend Cipriani and would use them again.
Marianne Barr
21:29 23 Sep 19
From beginning to finished project, Cipriani representatives and contractors were on time, neat and professional. Melissa had terrific design suggestions. Jim was on site on a regular basis and Rob was always able to answer questions or work with our requests. They were all with us every step of the way, including meetings with the Planning Board. Any questions were answered quickly and changes were discussed in a timely manner.
Susan Carol Borkowski
13:03 31 Aug 19
Jay and his staff just finished an addition to our home, adding an elevator and an outside wheelchair lift, and relocating the laundry upstairs. As longtime customers, we received the service and care that we have come to expect from the company, both onsite and from Kathy in the office. Everything was done as planned, always on time, and everyone cared about getting things done right, with the least disruption to our daily routine. Thanks, all, especially to Zak!
Bob Buchan
18:21 05 Aug 19
I’ve seen firsthand the care and quality given to each customer here. They really care about giving every customer a great experience. There’s a lot to think about during a remodeling project, and Cipriani is with you through the whole process - you’re never on your own.
Simon Stevens
22:10 09 Jun 19
We used Cipriani for two projects, one whole house remodel, and we couldn't be happier with the work. The attention to detail, planning and interior decorating were exemplary and completion of the project on time (slightly ahead actually) made a big project stress free. In my opinion they are the best choice for big remodelling projects in South/Mid Jersey. Now that they have a location up in Mt Laurel it's going to make it even easier to recommend them to friends that live further up in the state.
Ronald Evans
17:14 18 Feb 19
Exceeded my expectations!First, the whole process was a great experience starting from the initial consultation with Anne and her computer modeling designs presented in their studio, to discussions done remotely via Skype/iVideo when I could not physically be present at my house, ensuring we were on the same page on project, timeline, and cost. Also, the follow-ups and seamless change options along the way--all very reassuring.The great job and attention-to-detail of TJ and crew really came through on the three exterior doors, shiplap paneling decor of several areas, and my favorite, the large diner-style window that is actually featured on one of my "interior" walls of my dining room--really infusing unique character to an old, small home. With old homes come unique challenges; so, was quite impressed to see how TJ and crew overcame the shiplap challenge around an old iron gate of the staircase leading into the basement--making what would've been an acceptable seam in wall, into a surprisingly seamless look--these guys are Pros!
K G
22:51 01 Feb 19
Review From 2/1/19:We had what we thought was going to be a major challenge relating to a basement wall repair. With their now close to 40 years of experience, Jay and the team at Cipriani Remodeling Solutions came up with an excellent solution that was both timely and cost effective. The end result provided the peace of mind we needed.TJ and Frank were excellent to work with and did a fantastic job! Cipriani really has the best folks working with them. They truly define and set the bar for customer service. Thank you for the excellent job by TJ, Frank and "Team Cipriani". Please feel free to use us for a reference!Review From August 2017-The folks at Cipriani did an exceptional job. They're professional, did everything they said they would do and went above and beyond our expectations. We highly recommend them!
Kathy Chilutti Abel
11:12 29 Jan 19
Shout out to both Dan Schmidt and also to TJ Taylor for coordinating our bathroom remodel. From the day we started, the communication was excellent. TJ posted a schedule on the bathroom door so that we knew where we were going to be at the end of each day. They took great care to make sure dust was not tracked thru our house! we couldn't be happier with the work that was done and would highly recommend them to anyone considering a remodel. Great job!
Tony Bersaglia
16:24 25 Jan 19
had both my kitchen and later my bathroom done by Cipriani. great work and you know with them years later if something happens they come out and take care of it mo questions asked. extra piece of mind you do not usually get.
Amy Slemmer Swan
17:45 23 Jan 19
We renovated our kitchen last year with Cipriani and they were fantastic. They provided a detailed plan for each week and followed it to the letter. The design work by Melissa Firth and the carpentry and general contractor work by TJ Taylor was top quality. The company stands by it's work and is there to address any questions or concerns you may have. I recommend them without reservation!
Amy Swan
17:44 23 Jan 19
We renovated our kitchen last year with Cipriani and they were fantastic. They provided a detailed plan for each week and followed it to the letter. The design work by Melissa Firth and the carpentry and general contractor work by TJ Taylor was top quality. The company stands by it's work and is there to address any questions or concerns you may have. I recommend them without reservation!
Pat Dougan
21:44 22 Jan 19
Have used Cipriani for home improvements in two different homes. Would recommend their services to everyone. From start to finish everything was done with professionalism. Felt so comfortable with them that we had them renovate our kitchen while we were away. You will be very happy you choose Cipriani to perform your work.
Beth Barling
10:39 19 Jan 19
“I loved everyone I worked with. We love the product. It far surpassed our expectation. We would never use anyone except Cipriani going forward. Their clarity, their honesty. They were very up front, and trustworthy, clear communication.”
elizabeth Barling
10:39 19 Jan 19
“I loved everyone I worked with. We love the product. It far surpassed our expectation. We would never use anyone except Cipriani going forward. Their clarity, their honesty. They were very up front, and trustworthy, clear communication.”
Simon S.
11:39 12 Dec 18
Quite simply THE ONLY CHOICE for a contractor in this area. We have spent hundreds of thousands of dollars with Cipriani and if we ever need more work we...
Kathy Burr
21:14 06 Dec 18
Great renovation project to my 1st floor by Cipriani Remodeling; my PM, Ray, was wonderful to work with and I am very happy with all of the work. Their designer, Claira, came up with the perfect design for my kitchen as well as the other renovations. Could not ask for better results or better people to work with!
Dawn Yost
14:26 08 Nov 18
Somehow Cipriani Builders managed to make home improvements a delightful experience. The project manager, Ray, was a joy to work with. Ray is technically astute, an excellent and patient communicator, and has the managerial expertise to gracefully lead the project from start to finish without drama. I would hire them again without blinking an eye.
Mitch Blackman
13:26 19 Oct 18
We had a total kitchen remodel and couldn`t be happier with the finished product. The most professional, quality orientated contractor I have ever dealt with . I HIGHLY recommend Cipriani Remodeling to anyone looking for QUALITY workmanship
M B
13:11 19 Oct 18
We were in the market to remodel our kitchen, so we went to the `Home Show` in Voorhees. There we came upon Cipriani Remodeling. We scheduled an appoinment and a week or so later, our remodeling consultant , Susan,came to our home. From the first few minutes of our consultation, we knew this was the company we want to remodel our kitchen. She listened intently as we attempted to put into words the vision we had in our heads. After a couple weeks of meeting and meeting , Susan finally was able to put our vision onto a 3D image that was EXACTLY what we were looking for. Susan then accompanied us to all the material vendors ( counter tops, cabinets, hardware, flooring) and patiently worked with us as we changed our minds over and over. Once we established which materials we wanted, Susan showed us a finished drawing of what it will look like and we were blown away. It was exactly what my wife Cecilia had dreamed about for almost 30 years. Then we met the young man assigned to lead our project, Jake. He was remarkable. He is one of the most talented contractors I have ever experienced. Every detail was perfect. To make an already long story short, six weeks later, we had the most unbelievable kitchen we ever imagined. It was amazing. It made the six weeks of total chaos well worth it. This company is the most professional, detailed orientated , organized company I have ever dealt with. To be totally honest, they were not the least expensive, but the quailty of the work and the peace of mind is well worth the price. If you want top notch work by a professional contractor, we HIGHLY reccommend Cipriani Remodeling.
James Savidge
19:09 01 Oct 18
We were very pleased with Cipriani Remodeling Solutions. They completed a total remodeling of our bathroom. Our project manager, TJ was excellent and very considerate of our needs. All of the skilled craftsmen (plumbers, electricians, tile workers) excelled at their craft. We couldn't be happier and are happy to recommend Cipriani"s for your remodeling needs.
Timothy Nicoletti
14:19 28 Sep 18
Nothing to complain about. Everything from start to finish was handled great. The stress was handled. Any time day or night they were available to work through any concerns and fix them as soon as possible. We felt like they treated our home as if it was their own. Sue did a fantastic job working through the design with us, and Nick did an excellent job bringing it to life. They did everything they could to stay within the budget we were comfortable with. Our new kitchen has made our house feel like a totally new home. It has brought our older house to life.
Brian Horne
13:09 28 Sep 18
6 years ago I engaged Cipriani Builders to perform a major renovation and expansion of my ranch in Mullica Hill. They performed flawlessly, on time, and on budget. Jay and Cindy came up with some exotic and novel concepts which were incorporated into the job and we have had numerous exhalations about the design and craftsmanship. In the past year, we engaged them to design and build additional enhancements to our outdoor living spaces with equal success. They have photos of all the above. I HIGHLY recommend them for any project for which they believe qualified!Brian Horne
Deena O’Connor
12:40 28 Sep 18
Cipriani is reliable, resourceful and respectful of your time and needs. They are careful to get to know you and your families' needs and are creative in finding ways to make your dream renovation come true within your realistic budget.
Malou Luna
12:27 28 Aug 18
They remodeled my kitchen & powder room and I am so pleased. Matt Slingerland, design consultant, advised us all throughout the selection and design process. Jake Moon, project manager, oversaw the whole remodeling and was very meticulous and patient. Everyone was polite, punctual and professional.
Linda Buchan
11:01 16 Aug 18
Malou Luna
15:45 12 Aug 18
I am so glad my brother-in-law recommended Cipriani Remodeling Solutions when I needed my powder room and kitchen redone. The design process with designer Matt Slingerland to the execution by project manager, Jake Moon, was carefully orchestrated. Matt guided us patiently and made sure that the whole kitchen/powder room was what we really wanted within our projected budget. He designed everything, making sure every little item was perfect down to the color of the electric switches which he changed since our old ones wouldn’t match the new kitchen. Unbelievable and I thank him for that. Jake was so polite, punctual and dependable, as well as a perfectionist. And also very patient. Very good attributes for a project manager. His careful installation and finishing touches has made my kitchen such a delight. And Jay did the final walkthrough to make sure that everything was perfect.Not to be forgotten, Kathy at the front desk was always courteous and made sure we got through to whoever we needed.I’m very grateful that I had Cipriani’s to help make this kitchen enjoyable everyday.Sent from my iPad
Rolf Mikkelson
23:36 25 Apr 18
Wanda Smith
17:10 12 Mar 18
Jon Pearce
16:50 23 Jan 18
Excelling job. Planning and execution were thorough and the results are great. Cipriani has a wonderful team.
William Svitak
20:25 15 Jan 18
John Manzoni
18:43 08 Jan 18
Matthew Slingerland
17:15 30 Dec 17
K L
12:34 27 Dec 17
Great company with great employeesMy wife and I had a great experience from the beginning.We had our kitchen remodeled and it came out great.Top notch work.
Pat Dougan
14:21 12 Dec 17
Theresa M. D'Alesandro
15:01 14 Oct 17
I have used Cipriani Contractors for a couple of projects. Most recently, I had them install new siding on my house. Their project manager, Matt, was awesome. Really a great collaborator. The team was on time, professional and cleaned up each day. I would highly recommend them for any project. You get what you pay for. I got the best!
Nick Arena
19:37 13 Oct 17
I had Cipriani Remodeling Solutions remodel my entire first floor (entire kitchen, hardwood floors throughout, powder room, laundry room, dining room, great room, foyer, and all woodwork to include crown molding. I am the original owner since 1992 so everything was builder's grade circa 1992. Needless to say, a much needed upgrade came with anxiety for the disruption a job this big could cause. But I can't be more happy with how well Matt (sales/designer) and I planned everything out selecting cabinets, countertops, backsplash, floors, woodwork, appliances, and colors. Thank you again Matt, you were awesome to work with! Upon starting the project, Zak my project manager triaged the entire project and installed to perfection, yes perfection, my finished product to which I come home to everyday and walk into a brand new home that gets such warming compliments from friends and family! Looking back I remain extremely impressed with the precision in planning to the finished product in exactness and workmanship. Zak was always ahead of schedule and I consider his craftsmanship second to none! I couldn't be happier and I sincerely and highly recommend Cipriani Remodeling Solutions for anyone looking to remodel their home! And I feel I made a few friends in all who worked on my project. Great people, kind and considerate in managing your expectations throughout the project. Thank you again!!!
N Gager
13:55 05 Oct 17
They know their stuff and for the price, they'll get the job done right.
Candy Specht Koenig
11:50 03 Oct 17
We have been using Cipriani Remodeling Solutions since the 1990's on over 10 projects in our home, always satisfied with their work and work ethics. Completely put our trust in them as every remodeling project has been beyond expectations. They always go out of their way to make sure we are completely satisfied. Such a professional company in every way.
Peter Slack
19:40 29 Sep 17
Susan Kennedy Hutchinson
19:40 24 Sep 17
Jess Slingerland
19:18 22 Sep 17
Carol Lotstein Gartzman Gooberman
22:04 25 Aug 17
Dawn Yost
12:44 11 Jul 17
Cipriani Remodeling Solutions are experts in project management. They take you through step by step, from the initial design process to final township building inspection approval. Their craftsmanship is top-notch. You can rely on them to perform work in a highly professional manner. Would gladly do business with them again.
Bob Buchan
02:32 14 Feb 17
Cipriani Remodeling Solutions has amazing designers and knows how to take care of their clients using true craftsmen for building and with great customer service. Their professionalism and attention to detail are what set them apart - highly recommended!
Chad Hall
02:19 07 Jan 17
We just had our bathroom remodeled. The group did a great job -- fast, clean and very courteous. We love it!!!
Melissa Molloy Jackson
14:16 30 Dec 16
Amy Moran McCay
14:15 30 Dec 16
Melissa Nicolosi Gasparovic
14:14 30 Dec 16
Lori Fleig Mertz
14:11 30 Dec 16
Dawn Witherspoon
03:41 14 Jul 16
Cipriani Builders rebuilt our sun porch after a falling tree destroyed the prior porch. The entire process was detailed, well-planned and thorough. The project was a significant upgrade, and the workmanship was excellent, the project management incredibly helpful and all people involved courteous and professional. Our new sun porch is a delight, and we are seeking Cipriani's work for our next project. Highly recommended!
Theresa Bordo
17:07 09 Jul 16
Working with Cipriani has been a pleasure! This is a highly professional and very polite group of contractors. Our phone calls were always returned promptly and our questions were always answered thoroughly. They go out of their way to accommodate their customers and spend a great deal of time getting the job right and making sure their customers are satisfied. Cipriani goes above and beyond in their pursuit of excellence!A special thank you to Matt Slingerland and Zak Kubat for a job very well done!!-Matt and Terry Bordo
Meg Czarniak
12:06 24 Jun 16
Cipriani Remodeling is by far THE ABSOLUTE BEST!! We had our back patio roof remodeled and our master bath shower, and have only the HIGHEST regard for the workmanship, PROFESSIONALISM, integrity, and care given to each project. Each turned out far exceeding our expectations; Jay, Matt, and Jim were fabulous to work with. The quality of products, timeliness or work, and attention to detail was exceptional.Without hesitation I would recommend Cipriani Remodeling!
Brian Klocke
23:59 15 Jun 16
Cipriani Remodeling Solutions is fantastic. Had to design a portico to protect my new wooden front doors. Design was a challenge since I wanted a particular look to complement the house and had limited space. Also wanted a curved front to match planned landscape step and stone work. Matt Slingerland was amazing from the first moment we met to plan design and talk about materials. Matt was able to work in my desire for a copper tone metal roof to really make the portico look spectacular. Zak was amazing with the construction and made recommendations to adjust the look so it blended perfectly. I especially appreciated their patience since I was meticulous throughout the design and build. The end result was better than I could have imagined. I have had numerous people stop to comment on how great it looks. I do not think I would have gotten the results I wanted without Cipriani. Their customer service skills are impeccable and the proof is evident in the high quality work. I would without a doubt recommend Cipriani Remodeling solutions for any of your interior or exterior home improvement needs. 5 stars 10 out of 10 points. Thanks for making my home more unique and beautiful!
Dakota Dakota
19:26 03 Jun 16
Louis Surovick
00:44 12 May 16
They made a confusing bathroom remodeling project a rewarding experience as we were guided through the project step by step from initial planning, to selection of materials. A very satisfying experience and love the end result.
Cindy Richards
16:01 11 May 16
We had our bathroom remodeled 5 years ago. It was a great experience! They pretty much stayed on schedule and did an excellent job. I still love the work they did. Would definitely recommend them!
Joaquin Erazo
16:44 26 Apr 16
The Cipriani Design team is awesome!
Roberto Lombardi
01:32 05 Apr 15
Just about to start my 2nd project with Cipriani. They are the best!
Shawn Mertz
23:57 25 Nov 14
Zombi FlowerPower
04:00 16 Oct 13
Diana Huber-Rhodes
01:23 18 Sep 13
Trista Colleen Jones
15:43 16 Sep 13
Jim Josephick
00:11 21 Aug 13
Barry Coniglio
18:30 26 Jul 13
You get what you pay for. We had an office renovation performed and it turned out great. From start to finish I am glad we used Cipriani! They were punctual, clean and professional. I would definitely use them again!
Richard Dardine
19:14 27 Mar 13
Artee Assoc
20:42 17 Dec 12
